Modifying the Interpretation

If the current report needs some modification prior to being released, you can edit the interpretation using the following steps:

  • If free text comments or a modification to the current interpretation is required:
    • Type directly in the report to add free text
    • Modify the current interpretation by changing the current comments as required.
  • If an existing comment needs to be added:
    • Press the ‘Insert comment’ button which is represented by the ‘+’ symbol:
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  • A window with all the existing comments in the knowledge base will open:
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  • Select the comment to add to the repost and click ‘OK‘.
  • The selected comment will then be placed in the report at the point of the cursor.
  • Once the edited report is ready for release, press the ‘Approve’ button:
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  • Add a note as to why the report was changed.
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  • Once you press ‘OK‘ the edited report will be sent back to the Online Information System with a flag indicating that it is ready for release. A copy of the case, with your reason for change, will be sent to the ‘Rejected’ queue in the Knowledge Builder.
  • The next case waiting for review will then be shown.