This training exercise shows that when a single error action is to be recorded, this can be done very quickly using the list of actions. Some other keyboard shortcuts are introduced.

The Auditor is showing with a two queue called “Doctor Issues” that has four cases waiting, and “Incomplete Encounter” that has two cases waiting:

1 cases waiting 7.3
  1. Highlight the Queue you wish to audit and press the ‘Audit’ button to start reviewing cases, and wait for the first case to appear.
  2. The case will appear in a screen that has case data and a comment added by a knowledge base, as well as some buttons and menus:2 case view and action 7.3
  3. As is evident, and highlighted by the comment, the patients medicare number is unavailable. Once you have fixed this in the Online Information System, Select the ‘Corrections made’ button to record that this correction was made.
  4. From the list of actions, find and check the appropriate box “Medicare number added”. Once the box is checked, the submit button will become available.
  5. Press the ‘Submit’ button (or use Alt+u).
  6. The case viewing frame will now be empty.Click the close button.