The Knowledge Builder is the RippleDown component that allows you to build and maintain RippleDown Knowledge Bases. These are also known as “projects”.
When first started, the Knowledge Builder presents a blank screen plus a ‘File’ and a ‘Help’ menu.
To create a new project, select the ‘File‘ then choose ‘New Project‘.
Note: After you create a new project, you will not have permission, by default, to re-open it. Please ask your Administrator user to assign you the required permission.
To open an existing project, select the menu ‘File‘ then choose ‘Open Project‘. This presents a list of the available projects for which you have permission to open. Select the project to be worked on then click the ‘Open‘ button.
As a Knowledge Builder user your main tasks are:
- To review the list of cases where the report was rejected by a Validator user, and to correct the project so that appropriate reports are subsequently given,
- To set autovalidation levels for selected reports, so that fewer cases have to be reviewed by the Validator users,
- To define special-purpose Validator review queues, so that each Validator user can review just those cases in their particular area of expertise.
With a project open, the Knowledge Builder main screen has various panels that display:
- Several lists of cases.
- A view of the currently selected case, comprising of attributes and their values, and grouped into time-based episodes.
- The features and derived features for this case.
- The comments given by the Knowledge Base for this case, grouped into report sections.
- A preview of the report for the case (which is made up of the report sections and comments).
- Notes that have been added to the case, either in validation or in the Knowledge Builder itself.
- The autovalidation settings that are applicable for the case.
- The review queues that are applicable for this case.
If language translation is required for the knowledge base this is controlled with a translation workflow rules. Knowledge building is always conducted in the default language not the language of translation.